I speak with local business owners Bob and Tam of Serafin Family Dentistry.
Today I’m pleased to be speaking with some of my favorite local business owners: Bob and Tam from Serafin Family Dentistry. If you don’t know about them, they aren’t like your typical dentist’s office. We’ll discuss their business, what they do for their community, and more. Let’s get into it!
So guys, can you remind everyone what you do at Serafin Family Dentistry?
We’re a husband and wife dental practice and your friendly local dentists. We see everyone from little kids to seniors, and our goal is to comprehensively serve our patients.
You guys have been working with me for a while, and I couldn’t be happier with your service. What’s the No. 1 question you are asked by your customers?
The most common question we receive is about how we participate with different insurances. We try our best to get our customers the benefits they need, but as insurances change over time, we’ve adapted by creating an in-house benefit program that makes it much easier to work directly with us.
“Bob and Tam truly care about their customers’ needs. ”
That’s awesome; I’m sure a lot of people will appreciate that. Looking forward to the next couple of years, what are you guys most excited about?
We want to focus on prevention and teach our customers simple things they can do to prevent bigger issues down the road. Major dental problems can be painful and costly, so it’s better to nip things in the bud.
If someone hasn’t been to the dentist in a while, what’s the best way for them to reach you?
During office hours, the best way to get in contact with us is to give us a call at 717-243-3335. This way, a live person can talk through your concerns and answer your questions. However, you can always visit our website, serafinfamilydentistry.com, if you want to set up an appointment or have your questions answered.
Finally, I want to thank you guys both so much. My entire family, most of my real estate team, and a good chunk of our clients work with you, and we all feel how much you care about your customers’ needs. We all look forward to working with you in the future!
If you have questions about anything real estate related, please call 717-216-0860 or email dave@davehooketeam.com. I look forward to hearing from you!
